Garden Centre Association (GCA) North Thames Regional Awards
We are absolutely delighted to share the wonderful news that we have won three coveted accolades at the above awards on the 18 July 2018:
Regional Destination Centre of the year for the North Thames region for the second year running!
Best Customer Service
Best Indoor Lifestyle Retailer (Destination Garden Centre Category)
Winning the top accolade together with coming top for customer service and indoor lifestyle reinforces our commitment to delivering outstanding experiences for all our customers!
“We are over the moon to have achieved such fantastic results at the Garden Centre North Thames Regional Awards. To be recognised once again by our trade association is testament to our continued success and highlights the team’s dedication to providing a unique garden centre experience. The awards are not possible without the dedication and enthusiasm of all the team.” Simon Bourne, Garden Centre Manager
How the awards are scored…
The 23 garden centre members of the GCA in the North Thames region were given an unannounced audit between March and June, with inspectors scoring them across all departments. The awards are given to those achieving the highest scores.
Ruxley Rose Competition
We are also delighted to announce that, once again, we are finalists for the Ruxley Rose Competition!
This means we have one of the top ten scoring plant areas within Destination Garden Centres. It’s not over yet though. We will be inspected again in September with the overall Ruxley Rose Winner announced in January 2019.
This is one of the most prestigious awards of the year with the competition highlighting what excellent quality and range of plants our garden centre have so the team all have their fingers cross for this one!
On the night, Perrywood were also pleased to achieve further top positions in a number of other categories including:
second place for Catering in Destination Centres
second place in the Barton Grange Commercial & Creativity Award
third place for the Environment and Community Award.
With customer service at the heart of everything Perrywood we do, the team were really excited to receive the joint highest telephone score and joint highest website score. These scores recognise the our excellent standard of service for customers who enquire via the website and phone.
Achieving an overall score of OVER 75%, judges also names us as a highly commended garden centre!