Perrywood is a member of the Garden Centre Association, which audits it’s members each year to maintain standards. We were audited earlier this Spring and last week we met up with other GCA members in the North Thames region to find out which centres had performed best.
We were delighted to score enough to receive a Highly Commended Award, which is a huge credit to all our hard-working staff. What’s more the changes we have implemented in the last 12 months such as improved surfacing in the plant area, new signage and delivery service and an updated website led to us being crowned the Most Improved Centre in the region.
We also received a number of ‘Awards of Merit’, which you receive for the departments which score very highly. These were received for catering, garden centre staff, telephone service, bedding & patio plants and indoor lifestyle. They are areas which we are very proud of and we are particularly pleased that our staff have been recognised. Between them they hold a lot of knowledge, and always do their best to provide excellent customer service. The kind praise we receive in our comment card box every month in testament to this.
Well done team Perrywood! There are lots more developments being planned so we look forward to scoring well again next year.