We appreciate it is very early to be talking about Christmas but with the year we’ve had so far, we think we all need something to look forward to!
Our Christmas Shop will open in early October. We have some wonderful Fairytale Christmas themes to share with you that are sure to add magical and sparkle to your home! The displays will be smaller than last year but the product range will be just as big, and we are going ‘all out’ on the decorated trees, so we promise there will be plenty to inspire and delight.
Our Christmas Shop will be located in our Garden Shop, which will be closed (and products relocated) during September. This will allow our visual merchandising and retail teams to prepare and set up safely. There will be a separate entrance and exit. We will carefully monitor and limit the number of people we can allow safely through this part of the shop at any one time.
Late night shopping
From Tuesday 27th October until Thursday 10th December, we will be open 5pm-8pm on Tuesday and Thursday evenings to allow you more time to shop. It’s the best time of the day to see the twinkly Christmas lights. Our Coffee Shop & Restaurant, Greenhouse Café and Compost Drive-Thru will close at their normal times earlier on in the day. Some other outdoor departments may also be closed. More information on this to follow.
After much discussion, we have decided to NOT to have a Santa’s Grotto this year. Our priority is the safety of our customers and team and with the need for social distancing, we just don’t think we can offer a memorable experience. We are also using extra space for other departments due to COVID-19, for example with our Greenhouse Café, which means we don’t have anywhere to put it.